Shipping policy
Shipping Policy
Last updated: [September 23, 2025]
Welcome to Jeté! We’re committed to delivering high-quality products and a smooth shopping experience. Below you'll find details about our shipping process, timelines, and more.
Order Processing
All products are made to order. Once you place an order, it takes 2–5 business days to process and create your items before they’re shipped.
Shipping Times
Shipping times depend on your location and the fulfillment center. Please keep in mind that Express Shipping is not available on every item in your order and depends on print provider. However, shipping is FREE for all orders over $100.
Estimated shipping times and estimated cost:
|
Shipping Method |
Order Amount |
Shipping Cost |
Delivery Timeframe |
|
Economy Shipping |
$0.00 - $25.00 |
$3.50 |
5-8 business days |
|
Economy Shipping |
$25.01-$50.00 |
$6.50 |
5-8 business days |
|
Economy Shipping |
$50.01-$100.00 |
$8.50 |
5-8 business days |
|
Economy Shipping |
$100.01 and Up |
FREE |
5-8 business days |
|
|
|
|
|
|
Standard Shipping |
$0.00 - $25.00 |
$5.00 |
2-5 business days |
|
Standard Shipping |
$25.01-$50.00 |
$8.95 |
2-5 business days |
|
Standard Shipping |
$50.01-$100.00 |
$12.00 |
2-5 business days |
|
Standard Shipping |
$100.01 and Up |
FREE |
2-5 business days |
|
|
|
|
|
|
Express Shipping |
$0.00 - $25.00 |
$8.95 |
1-2 business days |
|
Express Shipping |
$25.01-$50.00 |
$10.95 |
1-2 business days |
|
Express Shipping |
$50.01-$100.00 |
$14.95 |
1-2 business days |
|
Express Shipping |
$100.01 and Up |
FREE |
1-2 business days |
Please note: Shipping times are estimates and not guaranteed. Delays may occur due to customs, holidays, or high demand.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number. It may take 24–48 hours for tracking updates to appear.
Customs & Duties
International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer and vary by country.
Wrong Address or Delivery Issues
Please double-check your shipping address at checkout. Jeté is not responsible for orders shipped to incorrect or undeliverable addresses. If your package is returned to us, we’ll contact you to arrange reshipment (additional fees may apply).
Lost or Stolen Packages
If your order shows as delivered but you haven’t received it, please contact the carrier first. If the issue isn’t resolved, reach out to our support team at info@shopjete.com and we’ll do our best to help.
Questions?
We’re here to help! For shipping questions or concerns, contact us at info@jeteshop.com.